
Cayla Embry
Director of Operations
Cayla has been a vital member of the HopeWay team since 2016. She currently serves as Director of Operations and Executive Assistant to Dr. Kuroski-Mazzei, HopeWay’s CEO & Chief Medical Officer. In this role, Cayla oversees the day-to-day operations of HopeWay, supporting all levels of care, including Residential, Partial Hospitalization (PHP), Intensive Outpatient (IOP), and specialty programs.
Cayla partners closely with clinical and administrative leadership to enhance workflows, improve client experience, and maintain operational excellence in alignment with The Joint Commission standards. She manages vendor relationships, facilities maintenance, safety protocols, and capital improvement projects to ensure a high-quality, therapeutic environment.
Cayla brings a unique depth of institutional knowledge and a collaborative spirit to her leadership. Her dedication helps ensure seamless coordination across departments, ranging from dining and housekeeping to integrative therapies, so clients and families receive the highest standard of care.
Cayla graduated from Appalachian State University with a BS in Psychology. Outside of work, she enjoys spending time with her family, cooking and cheering on the Mountaineers.