What to Expect
Our process is structured to ensure each client receives care that is tailored to their individual needs through thorough evaluation and personalized treatment planning.
The Admissions Team is composed of masters-level clinicians who are here to support you and your loved ones through every step of the process:
- A clinical screening conducted via phone or virtual meeting
- Collection and review of medical and psychiatric records
- Insurance verification and coordination with your provider
- A conversation with our Finance Team to review costs and payment options
- A psychiatric consultation prior to admission
Unlike hospital settings, we do not offer same-day admissions, and are unable to accommodate unscheduled admissions.
For the safety and privacy of our current clients, we kindly request that you do not attempt to walk in for treatment without prior arrangement.
Criteria & Insurance
HopeWay is an in-network mental health treatment facility. We are partnered with the following insurance companies:
- Aetna
- Blue Cross and Blue Shield of North Carolina (and its affiliates)
- Carolina Behavioral Health Alliance
- Cigna Behavioral Health
- Magellan
- MedCost
- United Behavioral Health
To learn more about criteria for each program:
Adult Mental Health Programs
Veteran & First Responder Services
Young Adult Eating Disorder Partial Hospitalization Program
Teen Mental Health Partial Hospitalization Program
Teen Eating Disorder Partial Hospitalization Program
Have Questions or Ready to Get Started?
If you’re interested in learning more or starting the admissions process, please fill out our Admissions Form.
We look forward to welcoming you to HopeWay and helping you take the next step toward healing.
Forms